Refund Policy

Refund policy

Shipping Policy

We are dedicated to ensuring that your orders are processed and delivered efficiently. This Shipping Policy outlines the terms and conditions related to order processing, shipping timelines, and delivery expectations.

Order Processing Time
All orders are processed within one (1) to three (3) business days, excluding weekends and public holidays. During periods of high demand, processing times may be slightly extended.

Customers will receive a confirmation email once their order has been successfully placed, followed by a shipping confirmation email containing tracking information once the order has been dispatched.

Shipping Timeframes
Estimated delivery times vary depending on the destination and shipping method selected at checkout. Standard shipping typically takes between ten (10) to twenty (20) business days.

Please note that these timeframes are estimates and not guarantees.

Shipping Costs
Shipping fees are calculated at checkout based on the customer’s location and selected shipping option. Any applicable shipping charges

will be clearly displayed before order confirmation.

International Shipping
We may offer international shipping to select regions. Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Delays and Exceptions
While we strive to meet all delivery timelines, delays may occur due to factors beyond our control, including but not limited to:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • High seasonal demand

We are not liable for delays caused by third-party shipping carriers.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
Once an order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages. If an issue arises, customers should contact the carrier directly using the provided tracking information.

Order Tracking
All shipped orders include tracking information. Customers can monitor their shipment status using the tracking link provided via email.

Policy Updates
We reserve the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Information

For any questions regarding shipping or delivery, please contact our customer support team for assistance.