Shipping Policy

Effective Date: October 16, 2026

Shipping Availability & Cost

Atlantis offers free standard shipping on all orders to supported destinations, with no minimum purchase. Shipping is available only to countries enabled at checkout.

Processing & Delivery

Orders are processed within 1–5 business days after payment confirmation.

United States: Shipping transit takes approximately 10–20 business days after processing. Estimated total delivery time is 11–25 business days, including processing.

International: Shipping transit takes approximately 15–45 business days after processing. Estimated total delivery time is 16–50 business days, including processing.

Delivery estimates are not guaranteed. Carrier delays, customs processing, weather, and other circumstances may affect arrival times.

International Orders

International customers may be responsible for customs duties and import taxes charged by their destination country. These charges are separate from our free standard shipping.

Tracking & Support

Tracking information is sent to the email address associated with your order when available. If you have questions about your shipment or a delayed order, please contact us with your order number.

Contact Information

Atlantis
783 Lindsay Rd
Carnegie, Pennsylvania 15106
United States

Phone: (412) 789-4173
Email: hello@theatlantisstore.com

Customer Support Hours:
Monday–Friday: 9:00 AM–5:00 PM ET
Saturday: Closed
Sunday: Closed