Terms of service

Terms of Service

Effective Date: September 28, 2026

Welcome to Atlantis. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services (collectively, the “Services”). By accessing or using the Services or placing an order with Atlantis, you agree to these Terms.

Please read these Terms carefully before using the Services.

1. Business Information

Atlantis
783 Lindsay Rd
Carnegie, Pennsylvania 15106
United States

Email: hello@theatlantisstore.com
Phone: (412) 789-4173

2. Eligibility and Use of Our Website

By using the Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you have the permission of a parent or legal guardian where required by applicable law.

You agree that you will not:

Use the Services or our products for any unlawful or unauthorized purpose.
Violate applicable laws or regulations through your use of the Services.
Attempt to interfere with, disrupt, damage, gain unauthorized access to, or compromise the security of our website, systems, accounts, or Services.
Use the Services to transmit malicious code, malware, or other harmful material.
Use false or misleading information when placing an order or communicating with us.

We reserve the right to restrict or refuse access to the Services where reasonably necessary, including in cases of suspected fraud, abuse, unlawful activity, security threats, or violations of these Terms.

3. Products and Services

We make reasonable efforts to present product information, descriptions, specifications, colors, and images accurately. However, the appearance of colors and other visual details may vary depending on your device, display, lighting, or other factors.

Product information may occasionally contain errors, inaccuracies, or omissions. We reserve the right to correct such information and update product details when necessary.

Prices, product availability, and product offerings may change without notice. We may modify, limit, or discontinue a product where permitted by applicable law.

Product dimensions, materials, features, and other specifications are described on the applicable product page where available. Customers should review product information before purchasing.

4. Orders and Order Acceptance

Submitting an order does not necessarily mean that the order has been accepted. We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in circumstances involving:

Suspected fraud or unauthorized activity
Incorrect pricing or product information
Product unavailability
Payment authorization issues
Orders that appear to be placed for unauthorized resale or other improper purposes
Errors affecting our ability to fulfill the order

If we cancel an order after payment has been successfully processed, we will issue any refund due to the original payment method.

By placing an order, you represent that the billing, shipping, contact, and payment information you provide is accurate and complete and that you are authorized to use the payment method submitted.

5. Pricing and Payments

Prices displayed on the website are shown in the currency indicated at checkout. Applicable taxes, shipping charges, or other charges, if any, will be displayed where required before you complete your purchase.

Payments are processed through third-party payment providers. Atlantis does not directly store complete payment card information when payment information is handled by our payment processors.

We reserve the right to correct pricing errors. If an error affects an order you have already placed, we may contact you with available options or cancel and refund the affected order where appropriate.

6. Shipping and Delivery

Shipping and delivery information is governed by our Shipping Policy.

Delivery dates and transit times are estimates and are not guaranteed unless expressly stated otherwise. Delivery may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather events, transportation disruptions, and other unforeseen circumstances.

Customers are responsible for providing an accurate and complete delivery address when placing an order. Please contact us promptly if you discover an error in your shipping information.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Please review that policy before making a purchase for information regarding eligibility, return timeframes, return shipping, damaged or incorrect items, exchanges, and refunds.

8. Privacy

Your use of the Services is also subject to our Privacy Policy, which explains how personal information is collected, used, disclosed, and otherwise processed in connection with the Services.

9. Intellectual Property

The Atlantis name, branding, logos, website design, original written content, and other materials owned by Atlantis are protected by applicable intellectual property laws.

Other content appearing on the Services may be owned by or used with permission from third parties and remains subject to the rights of its respective owners.

You may not copy, reproduce, distribute, modify, publish, commercially exploit, or otherwise use Atlantis-owned content without our prior permission except as permitted by applicable law.

10. Reviews, Feedback, and User Content

If you submit a product review, feedback, comment, photograph, or other content to us, you represent that you have the right to provide that content and that it does not violate the rights of another person or applicable law.

Where permitted by applicable law, you grant Atlantis a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute content that you voluntarily submit to us for purposes related to operating, improving, and promoting the Services.

We may remove user-submitted content that violates these Terms, applicable law, or the rights of others.

11. Prohibited Conduct

You may not use the Services:

For unlawful, fraudulent, deceptive, or abusive purposes.
To infringe or violate intellectual property, privacy, or other legal rights.
To submit false or misleading information.
To transmit malicious code or interfere with the security or operation of the Services.
To collect or track personal information about others in violation of applicable law.
To spam, phish, scrape, crawl, or otherwise misuse the Services in a manner that interferes with their normal operation, except where such activity is permitted by applicable law.

12. Third-Party Services and Links

The Services may contain links to websites, applications, tools, payment providers, social platforms, or other services operated by third parties.

Third-party services are governed by their own terms, policies, and practices. Atlantis is not responsible for third-party websites or services except to the extent required by applicable law.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis. We do not warrant that access to the Services will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits warranties, guarantees, or other rights that cannot lawfully be excluded or limited under applicable consumer protection law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Atlantis and its owners, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or similar damages arising from or relating to your use of the Services where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Atlantis harmless from claims, liabilities, damages, losses, and reasonable expenses arising from your unlawful misuse of the Services, your material violation of these Terms, or your infringement of the rights of another person.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue in effect.

17. No Waiver

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or any other right available to us.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, or applicable legal or regulatory requirements.

The updated Terms will be posted on this page with a revised effective date. Your continued use of the Services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

19. Governing Law

These Terms and your use of the Services are governed by the laws applicable in the Commonwealth of Pennsylvania and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable consumer protection law provides you with rights that cannot be limited by these Terms.

20. Entire Agreement

These Terms, together with the policies and other terms referenced in them, constitute the agreement between you and Atlantis concerning your use of the Services, subject to any additional terms that may apply to particular services or transactions.

21. Contact Information

If you have questions about these Terms, please contact us: